Frequently asked questions

How much does it cost?

Nothing. It's 100% free for both customers and repairers.

At UnBreakMyCar, we believe in making life easier for both customers and repairers in the motor trade industry. That's why we offer our platform completely free of charge. Whether you're a vehicle owner seeking reliable repair services or a skilled repairer looking to expand your client base, you can use UnBreakMyCar without any financial burden.

At some point we will have to make this platform profitable, but there are various ways we may achieve that, and currently we have no plans to introduce charges to our customers.

Do you offer guarantees for quality of work?

No. We connect you with repairers, and we offer a review system to build up trust, but we do not get involved in disputes. We are not a middleman, which also means we don't take a cut from the work done.

At UnBreakMyCar, we prioritize transparency and independence. While we connect customers with expert repairers, we do not provide guarantees for the quality of work. Instead, we offer a robust review system that allows customers to share their experiences and build trust with repairers based on real feedback.

Our commitment to being a neutral platform means we stay out of disputes between customers and repairers, allowing you both to communicate directly and find resolutions that work best for you. Moreover, since we are not a middleman, you can rest assured that there are no hidden fees or commissions involved.

Where do you operate?

Currently, this platform is in Beta and will be piloted in selected parts of the UK only. However, anyone in the UK can use the platform - in fact, we encourage you to do so!

While we are continuously expanding, our initial focus is on selected regions in the UK during our Beta phase. Nevertheless, our services are available to anyone within the UK, ensuring that vehicle owners and repairers nationwide can benefit from our innovative platform.

We aim to create a thriving community of motor trade enthusiasts, connecting customers with skilled professionals, and fostering trust within the industry. As we grow and refine our platform, we look forward to offering our services to an ever-expanding audience.

Join UnBreakMyCar today and experience the power of a free, efficient, and trustworthy platform for all your motor trade needs! Visit www.mysite.com to get started. Together, let's revolutionize the way we connect in the motor trade industry!

How can I delete my account?

To delete your account follow these steps; login, navigate to your profile and select "Delete Account". Note that once confirmed this process cannot be reversed, and you will have to setup a new account to access Unbreakmycar if you change your mind.